Privacy Policy

Introduction

Welcome to http://mercedes-active-body-control-repair.dentrepair-talk.com (hereafter referred to as “Mercedes Active Body Control Repair,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at http://mercedes-active-body-control-repair.dentrepair-talk.com.
Any mobile or desktop applications developed by us.
Online services and products offered through our platform.
Interactions between our users, customers, and authorized service providers.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy is designed to guide you on the following activities:

Using Our Services: When you register as an authorized user or subscribe to our services, we collect and process your personal information.
Visiting Our Websites: Each time you access our websites, our systems log certain information for security, analytics, and customization purposes.
Communication with Us: We may contact you via email, calls, texts (SMS), or other communication channels regarding updates, newsletters, surveys, or direct marketing.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide tailored services:

Account Information: This includes usernames, passwords, and any details required for account creation and management.
Payment Information: We securely process credit/debit card details, billing addresses, and payment history for transactions on our platform.
Financial Data: In some cases, we may collect financial records to comply with legal requirements or for financial analysis.
Purchase Information: Details about products or services you’ve purchased from us, including quantities, dates, and prices.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for device recognition and service optimization.
Location Data: With your consent, we may access your location data to provide location-based services or relevant content.
Feedback and Reviews: We encourage user feedback and reviews, which include personal information if provided.
Social Media Information: If you choose to connect our platform with your social media accounts, we may collect data from these platforms (e.g., name, profile picture).
Product Information: Details about the products you interact with on our site, including interests and preferences.

We obtain this data through direct user input, automated tracking technologies (such as cookies), and third-party service providers who assist us in improving our services.

Cookies and Tracking Technologies

Cookies are small text files placed on your device to enhance user experience and provide analytics:

Strictly Necessary Cookies: These ensure basic functionalities of our website, such as login sessions and page navigation.
Preference Cookies: They remember user preferences, language settings, and display options.
Analytics Cookies: Used by third-party services to collect anonymous data about visitors’ behavior on our site for performance metrics and improvements.

Users have the option to manage and control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data in accordance with legal requirements and for valid business purposes:

Legal Obligations: We may be required by law or regulatory bodies to keep certain records for an extended period.
Business Needs: Personal data is retained for the duration it takes to fulfill the purpose of collection, unless a longer retention period is legally mandated.
Data Anonymization: Once the data’s purpose has been met, we take reasonable steps to anonymize or delete it securely.

Security Measures

We have implemented robust security measures to safeguard your personal information:

Encryption: All sensitive data, both at rest and in transit, is encrypted using industry-standard protocols.
Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards.
Regular Audits: Our security practices are regularly audited to ensure ongoing compliance with privacy regulations.

Children’s Privacy

Our services are not intended for individuals under the age of 18 (or the legal age limit in your jurisdiction). We do not knowingly collect personal information from children, and you should ensure that any data provided by minors is done so with parental consent.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask us to correct or update inaccurate or incomplete information.
Erasure (Right to be Forgotten): Demand the deletion of your data, subject to legal exceptions.
Restriction: Limit our processing of your data under certain circumstances.
Portability: Receive a copy of your personal data in a structured, commonly used format.
Object: Object to or oppose specific uses of your data.
Non-Discrimination: Assert your right not to be discriminated against for refusing to provide personal data.
Appeals and Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities.

For more information on these rights, please contact our privacy officer using the details provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be notified through our website, and a revised policy will be posted here. We encourage you to review this page periodically for updates.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data:

Email: [email protected]
Postal Address: [Provide Company Address]

We appreciate your trust in Mercedes Active Body Control Repair, and we are committed to protecting your privacy throughout your interaction with our services.